Whether plaintiff or defense, legal firms must continually balance aggressive litigation with the massive work behind discovery and case management. The amount of work with medical record retrieval alone can be costly and daunting, yet these records can be the most important documents needed for strong cases.
Verscend has a patented on-line medical retrieval system designed to simplify the retrieval of records and take the burden off of the legal firm. It allows an otherwise non-billable expense to become billable and is flexible enough for any legal professional to quickly order, track, retrieve, and view digitized medical records.
Verscend has a full suite of services that address all aspects of civil litigation for both plaintiff and defense cases:
- Medical Record Retrieval
Customizable Bates/Page Stamping
Page numbering is included electronically on the retrieved medical record and can be customized in your account preferences. Provider's name and patient's name can also be included.
Indexing (Chronological or Categorical)
Categorical or chronological ordering of retrieved record(s) with hyperlinked table of contents. Categories are customizable. Examples include: doctors notes, nurses notes, pharmacy, emergency room, labs, etc.
Record Coding & Search
We scan all the firms' documents (not just medical records), then identify and code segments of text within each document, which enables the client to store information in queriable databases.
Notarization/Certification of Records
Includes provider or copy service signature on a prepared statement certifying that the complete set of patient records was released to Verscend. In addition, if no records are available for the requested dates of service, the provider or copy service will certify there are no records.
Identification of Additional Providers
Incoming medical records are reviewed to identify missing providers/doctors from which other medical records need to be retrieved to help build or defend cases.
Physician/Nurse Reviews, Reports, and Summaries
Physicians, nurses, or legal nurse consultants review the medical record(s) and provide customized summaries/reports. Several report options exist depending on your preferences and needs, including multiple one-or two-page snap shots summaries and more comprehensive analyses.
OCR (Searchable Text)
Convert scanned images of records into searchable text using Optical Character Recognition (OCR) technology. You can use Adobe Acrobat Reader to rapidly search the scanned records for names, dates, keywords, or any other text or data, thus helping you find key information more quickly and thoroughly. The original image of the record is preserved and the words are highlighted where they appear on the page when you perform a search.
- Rushed Requests
- Analytics & Reporting
- Customizable Workflows
- Online Document Management
Verscend’s online billing system provides web-based access to any invoice billed within the past 90 days. Itemized billing detail is available for viewing and printing; or may be imported directly into your accounting system. Online billing also provides detailed query by patient name, case number, date of birth, or SSN to view any invoice associated with that client account regardless of timeframe.
- RapidRetrieve™ Retrieval Tracking System
- RapidReview™ Online Document Management & Workflow System
- Provider Tracking & Master Record Location System
- Provider Site Fee Payment System
- Electronic Forms for Data Capture with the Records
- Reporting & Analytics
- National Secured Archive™ (N.S.A.), Secure Online Hosting
- XML-based APIs and SDKs
- Developer support
- Custom-integration services available directly from Verscend
- Claims History
- Health Department
- Workers' Compensation
- Social Security
- No Fault
- Police Records
Verscend eases discovery and strengthens cases with defense-specific services.
Verscend assists in litigation prep and eases the burden of record retrieval.
The Verscend Advantage
- Rapid APS/Medical Record Retrieval
- Save Time
- Extensive Provider Database
- 100% Digital
- Online Medical Record Document Management & Workflow
- National Secured Archive™ (N.S.A.)
- Custom Data Analytics and Reporting
- Dedicated Account Management
- Pre-Paid Provider/Copy Fees
View Legal Demo