RapidRetrieve is a sophisticated web application that gives you unlimited online access to all of MediConnect's tools, resources, and capabilities. With RapidRetrieve the record retrieval process is simple, fast and convenient.
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Step 1: The Home Page
The RapidRetrieve home page is remarkably user-friendly. In fact, you can learn to use the whole system in less than 15 minutes. Selecting “Request Records” guides you step-by-step through the ordering process. You’ll have access to a comprehensive database of over one million physicians and hospitals nationwide to help find the correct facility. |
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Step 2: Track Progress
The summary page allows you to instantly check the status of your record requests online; they are conveniently organized by categories based on the level of progress. As soon as requests enter RapidRetrieve, providers are immediately contacted to begin coordinating the retrieval process. |
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| Read detailed information for every category simply clicking on the desired Status/Group link. You can add columns to view more information, or just “mouse-over” each request for the latest agent notes to appear in a pop-up window. |
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| Real time notes from agents document in detail all activity for each request. Have a question or need to make a change to a request? Enter a note in RapidRetrieve and an agent will promptly respond. |
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Step 3: Download Digitized Records
When MediConnect receives a copy of the requested record, all records are converted into a digital format and associated to the record request in RapidRetrieve. An email alert notifies you that your records are ready to access. You then download your digital copies of records directly through RapidRetrieve. |
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Records are available in industry standard formats such as PDF or TIFF files making them easy to share, organize and store. Optical Character Recognition (OCR) technology can be applied, which allows you to search for specific text within the digital record.
Integrate with Your Software
MediConnect also offers an electronic data interface that allows you to integrate all these capabilities into your existing systems or claims management software. This gives you the option of ordering, tracking and downloading medical records through your existing system - without re-entry into multiple applications.
Online Billing
Through RapidRetrieve you can quickly check the status of your most current paid and non-paid invoices with the Online Billing feature. Simply point and click to download CVS files (for use in Excel spreadsheets) of detailed billing information. You can view as much or as little information as you want by selecting an overall summary, detail by individual, detail by line or detail by request ID.
We are constantly enhancing our RapidRetrieve system by adding more tools, more preferences, and more features. Click here to view a complete description of all of the latest enhancements and upgrades
