| MediConnect Global
Newsletter for the Legal Community |
October 2007 |
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| Welcome to
Connections
Medical Record Retrieval is a key
litigation tool in many cases before today's
courts. MediConnect continually sees clients
successfully litigate record-setting cases on behalf of
both plaintiffs and defense.
In this issue of "Connections"
we highlight several services and integraions that will
help you. They include new features added to
RapidRetrieve, detail on our customized Bates/Page
stamping (which helps immensely in preparing medical
records for litigation and trial) and information about
our new integration to LexisNexis's Total Litigator case
management software.
You will also note below that
MediConnect has been named to the Inc. 500. This
is a great honor and we appreciate your support in
making this possible.
We appreciated your feedback
from our last newsletter and look forward to more with
this issue.
MediConnect Chief
Marketing Officer
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| New Features in
RapidRetrieve
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RapidRetrieve has
recently been updated with more features to make the
records retrieval process even more user-friendly,
simple and beneficial. Some highlights
of this latest release include:
- Authorizations
(previously submitted through fax, mail or
email) now can be up-loaded directly into
RapidRetrieve through a "browse / upload"
feature. To set up this new feature for your
account, please contact your
Account Manager.
- On
the "Details of Request" screen the "Notes" entered by
retrieval agents will now include an "MT" to indicate
the note was entered on "Mountain Time."
- All records
with the status "No-Patient" or "No-Record"
will have a link with the same
description to eliminate confusion regarding
the type of information MediConnect
has received from the
provider.
- Section headers on the preferences page
have been updated for greater consistency throughout
the website.
Talk
Back |
| Leveraging Customized Bates
Stamping for Trial Preparation
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 Customized Bates Stamping
is an effective tool to help you better
organize medical records. This
method assigns more than a
unique number to individual pages of the
record for indexing, identification, and
referencing (both in-house and out).
MediConnect's Customized Bates
Stamping allows you to "customize" this process by
choosing multiple notation fields from easy-to-use
drop-down menus to uniquely label each page of your
record with one or a combination of the
following:
- Page Number
- Patient Name
- Date and Time
- Claim/case/policy number
- Request ID
- Provider Name
- Location on document
- Any Other Information (e.g., law firm
name)
Customized Bates Stamping
replaces cumbersome sticky notes and paper clips
that are not only inefficient, but create an
unprofessional appearance to opposing counsel, the judge
or the jury. It is easy to know the
total number of pages in any document with a quick
glance at the last page.
Customized Bates Stamping is available on any
digitized records in PDF formats and is only $5.95
per record. Contact your Account Manager for more
details or send an email here. | |
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Paying
Invoices with Online Billing
MediConnect offers free online billing to
help simplify paying and managing invoices. With this
feature you can:
·
Reconcile
account statements
·
Pay
invoices
·
Track
expenses for a particular client
·
Download
invoice information to an Excel spreadsheet to organize
and track expenses
·
Download
information in several different formats - by line item
detail, request ID, individual summary or overall
summary
·
Search for
outstanding invoices by a specific invoice number
or request ID
To begin, log in to RapidRetrieve and
select "Online Billing" from the tool menu on the
left. If
you have any questions or need assistance at any time,
contact your account
manager. |
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Talk
Back |
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| MediConnect at the CAALA
Show
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On
September 6 through 9 MediConnect Global had a booth at
the Consumer Attorneys Association of Los Angeles
(CAALA) event held at the Mandalay Bay Hotel &
Casino in Las Vegas.
This
tradeshow was a great opportunity for us to introduce
MediConnect to a large number of law firms as well as
reconnect with many of our existing clients.
MediConnect attends a large number of
tradeshows, conferences and events throughout the
year. Next
up is the DRI Annual Meeting in Washington
D.C.
Click
here for a
complete list of upcoming shows.
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Partner
Spotlight - Lexis Nexis
 RapidRetrieveTM, MediConnect's
medical record retrieval solution, is now integrated and available
through LexisNexis Total Litigator - the online
destination where litigators access and use tools to assist them in
each step of the litigation process.
Users can access RapidRetrieve
through Total Litigator's "Gather Intelligence" section. From there,
the "Medical Research" section allows a user to access RapidRetrieve
to securely search for, order, manage, and receive digitized copies
of medical records quickly and seamlessly.
Read
more |
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MediConnect on the Inc. 500
 MediConnect Global is very
pleased to be named in Inc. Magazine's list of America's 500 fastest
growing privately held companies. We recognize this as a significant
accomplishment of our business and are proud to join past winners
that include companies such as Microsoft, CompUSA, Jamba Juice,
GoDaddy, Gateway Computers, E*Trade and many more.
Inc. Magazine
also profiled MediConnect's CEO, Amy Rees Lewis. She was able
to share her experience with the challenges and rewards of leading a
unique, rapidly growing global company. Read the profile and full
article here.
What does this mean to your
firm? Companies like MediConnect do not become
successful without offering a proven service, providing excellent
customer support and having satisfied customers. We are happy to be
universally recognized as the leader in online retrieval and
delivery of patient medical records and record management and will
continue to improve upon our existing service levels to be sure we
are always striving to exceed the expectations of our
customers.
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Account Manager
Spotlight: Andrew Deifel
Legal Team Manager
 Andrew Deifel
manages all MediConnect Account Managers and Escalated Retrieval
Agents working with clients in the legal community. He is responsible for the
company's entire book of legal business, including existing accounts
and their growth, and is dedicated to helping our legal clients get
their records as quickly and efficiently as possible.
Andrew has extensive knowledge of RapidRetrieve and
the record retrieval process, as well as expertise in managing teams
and coordinating with Account Managers to ensure clients are well
cared for. He worked as
an Account Manager himself beginning in August of 2006, and was
promoted to team manager after less than a year in April 2007.
Andrew is known for his excellent working relationship
with his team, his quick problem-solving skills and superior
customer service. In
his spare time if he's not watching a college football game he's
probably snow skiing, playing the drums, working on his third
screenplay or spending time with his 3 girls (ages 7, 4 and
1).
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MediConnect Global Newsletter for the Legal
Community, October 2007
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