| Welcome to
Connections
Welcome to the first issue of Connections
in 2008!
From a spotlight on our
strategic partnership with AgencyWorks to tips
on taking advantage of your dedicated account manager,
this issue provides a number of informative articles and
useful updates. It's all here.
Take a look around at
the services we offer and please feel free to "Talk
Back" regarding your perspectives and ideas on how
MediConnect works for you.
We are looking forward to a
great year
together.
MediConnect Chief
Marketing Officer
|
|
|
|
Partner Spotlight:
AgencyWorks
Because of a long-standing partnership that
began in 2002 between AgencyWorks and MediConnect,
seamless APS retrieval has never been easier.
Whether you're looking to gain administrative
efficiencies through the use of their AMS product
(Agency Integrator), or grow sales through the use
of their CRM product (InsureSocket), AgencyWorks
has a solution for your business that is
seamlessly integrated to MediConnect's
RapidRetrieve APS retrieval
system.
To take advantage
of the integration of AgencyWorks and MediConnect
see Mediconnect or AgencyWorks
now.
| |
| Your Account Manager:
Specialized Coaching
|
 Did you know every person
who orders records from MediConnect Global has an
assigned Account Manager? Your account manager is
available by
calling 800-489-8549.
The
MediConnect Account Management team is trained and
experienced in many different aspects of the
insurance industry. Whether you are a BGA, an
insurance carrier or an independent agent, the
account management team can give you coaching and advice
based on proven processes and their own personal
experience.
MediConnect account
managers are a valuable resource. If you need anything
from ordering trends, retrieval status,
custom reports, record delivery questions, site
provider fee thresholds, direct
correspondence with our call center, or answers on
our in-process notes, give them a call--they
are standing by.
Talk Back
|
|
 Value in Value-Added
Services
MediConnect Global
is well recognized for its fast and
accurate APS retrieval. Our additional
services can decrease retrieval time and
increase value. Listed below are a
few of our value-added services. Contact your
account manager for more information on pricing and
ordering.
Rush
Service. For rush requests, MediConnect offers
a Rush Service that triggers priority service including
overnight communications and delivery between providers
and MediConnect.
Record Verification. In
the event there are specific records needed,
MediConnect's certified professionals will
review all records to verify receipt of the
request. If the records are not
correct, MediConnect will immediately contact
the provider/facility to obtain the right records.
Authorization
Retrieval. A signed HIPAA compliant
authorization form is required for all APS retrieval.
For requests with no authorization,
MediConnect will contact the applicant on your behalf to
obtain the form.
Special Authorization
Retrieval. For requests where a special authorization
is required by the provider/facility MediConnect
will obtain it on your behalf.
|
|
| |
| |
|
Visit the New
MediConnect BLOG
 Recently, MediConnect
launched a medical record retrieval blog (visit the blog
now here).
The purpose of the blog is to take some of
the mystery out of our processes, provide strategic
litigation support for law firms using medical
records, help increase new policies for insurers, and
basically share our expertise and perspectives on what
we feel can best help our
clients.
Posts are
written by executives and staff members and will
provide information, tips, techniques, and services. We
encourage you and all our clients to add comments
to provide fresh perspectives and further
enrich information for all
readers.
If you have
suggestions for blog posts, or any other feedback,
please Talk
Back. |
|
|
|
|
|
Upcoming
EVENTS
|
|
Visit us
at an event near you to learn in
person how medical record retrieval can benefit your firm. If you
are already a client, please stop by so we can meet and
thank you!
Click
here for a
complete list of upcoming events.
Skywire Odyssey User
Meeting
April 13-16
Dallas, TX
Hyatt Regency at Reunion
May 7 - 9
Las Vegas, NV
Planet Hollywood
Nailba
Focus
May 29 - 30
Grapevine, TX
Gaylord Texan BOOTH #107
| | |
Tara Jones is an Account Manager on
the MediConnect insurance/BGA team. She is
responsible for the management of key accounts
while ensuring customer satisfaction and
trouble-shooting any problems that
arise.